Quality, EHS & Compliance

Enterprise Quality Management System (QMS)

Turn quality from a compliance cost into a competitive advantage — with a connected, cloud-native QMS configured around the way you work.

Implementation partner for Octave Reliance

Enterprise Quality Management System (QMS)

Overview

Enterprise Quality Management with Octave Reliance

Paper-based and spreadsheet-driven quality processes hide risk. Nonconformances are logged late, corrective actions stall between departments, and audit preparation turns into a fire drill. As regulations tighten and supply chains stretch across continents, disconnected quality data becomes a business problem, not just a quality problem.

TBCLTech implements Octave Reliance, the flexible enterprise QMS with more than 40 configurable applications, to give you one connected system of record for quality, environment, health & safety and compliance. We configure best-practice workflows to fit your processes, integrate Reliance with your ERP, MES and PLM systems, and validate the platform for regulated environments — so every site, supplier and team works from the same real-time quality data.

Key Capabilities

Everything you need for Quality Management (QMS)

Document Control

Create, review, approve and distribute controlled documents with automatic versioning, electronic signatures and full audit trails.

CAPA & Nonconformance

Capture issues anywhere, run root-cause analysis (5-Why, Fishbone, 8D) and drive corrective and preventive actions to verified closure.

Audit Management

Plan, schedule and execute internal, supplier and regulatory audits with mobile checklists and automatic finding-to-CAPA linkage.

Supplier Quality

Qualify suppliers, manage SCARs and PPAP, and score supplier performance with a single view across your supply base.

Training Management

Link training to document revisions and roles, track competencies and prove qualification to auditors in seconds.

Risk & Change Management

Embed risk matrices, FMEA and change control into every process so decisions are risk-based and traceable.

Business Outcomes

The results that matter

Audit-ready, every day

Complete traceability, electronic records and signatures aligned to ISO 9001, IATF 16949, ISO 13485, AS9100 and FDA 21 CFR Part 11.

Lower cost of poor quality

Closed-loop CAPA and trend analytics expose recurring issues before they become scrap, rework, recalls or complaints.

One QMS, every site

Standardise processes globally while allowing local variation — without custom code or costly upgrades.

Decisions from real-time data

Dashboards and predictive analytics turn quality records into insight for leadership.

Applications & Use Cases

Start where the value is, then scale

Deploy the applications you need today and add more as your programme matures, all on one platform.

Discuss your use case
  • Document Control
  • CAPA
  • Nonconformance
  • Complaint Handling
  • Audit Management
  • Supplier Management
  • SCAR
  • PPAP
  • Training
  • Change Management
  • Risk Register
  • FMEA
  • Calibration
  • Deviations
  • Incident Management (EHS)
  • Environmental Management
  • Management Review
  • Analytics & Dashboards

How We Deliver

Your Octave Reliance implementation roadmap

  1. 01

    Discover

    Understand goals, processes, systems and compliance obligations; define measurable success criteria.

  2. 02

    Design

    Blueprint the future-state processes, configuration, integrations, data and validation approach.

  3. 03

    Deliver

    Configure, integrate and test in agile sprints, with regular demos and business sign-off.

  4. 04

    Deploy

    Migrate data, train users, validate where required and go live with hyper-care support.

  5. 05

    Optimise

    Measure adoption and KPIs, and continuously improve through managed services.

FAQ

Frequently asked questions

Answers to common questions about Quality Management (QMS).

What is Octave Reliance?

Octave Reliance (formerly ETQ Reliance) is a cloud-native enterprise quality management system. It offers more than 40 configurable applications covering document control, CAPA, audits, training, supplier quality, risk, EHS and compliance, all on one platform.

How long does a Reliance QMS implementation take?

A core deployment covering document control, CAPA, nonconformance, audits and training typically runs in phases of 10 to 16 weeks, depending on sites, integrations, data migration and validation scope. TBCLTech uses a phased roadmap so you see value from the first release.

Can Reliance be validated for FDA-regulated environments?

Yes. Reliance supports electronic records and signatures, audit trails and access controls needed for 21 CFR Part 11 and EU Annex 11. TBCLTech provides risk-based computer system validation (CSV/CSA) documentation, including URS, IQ/OQ/PQ protocols and traceability matrices.

Will Reliance integrate with our ERP and MES?

Reliance integrates with ERP, MES, PLM and connected-worker platforms through APIs and connectors. We design and build integrations with systems such as SAP, Oracle, Microsoft Dynamics and leading MES platforms so quality events flow automatically.

We already have a legacy QMS. Can you migrate our data?

Yes. We run structured migrations of documents, records, training history and open CAPAs from legacy QMS tools, SharePoint and spreadsheets, with mapping, cleansing, trial loads and reconciliation before go-live.

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See Octave Reliance in action

Book a personalised demo tailored to your processes and industry.