Digital Operations

Workflow & Business Process Automation

Replace e-mail chains, paper forms and spreadsheets with governed digital workflows your teams actually enjoy using.

Implementation partner for Kissflow

Workflow & Business Process Automation

Overview

Low-Code Workflow & Process Automation with Kissflow

Every organisation runs on hundreds of small processes: purchase requests, capex approvals, employee onboarding, vendor registration, travel claims, change requests. When they run on e-mail and spreadsheets, nobody knows where a request is stuck, approvals depend on who is in the office, and compliance evidence is scattered across inboxes.

TBCLTech uses Kissflow, the low-code work platform, to digitise these processes quickly and safely. We map your processes, design forms, approval rules and SLAs, integrate with your ERP and HR systems, and put dashboards in the hands of process owners. Central IT keeps governance and security, while business teams can make everyday changes without writing code.

Key Capabilities

Everything you need for Workflow Automation

Process Workflows

Multi-step, rule-based approval flows with parallel branches, escalations, SLAs and delegation.

Smart Digital Forms

Dynamic forms with validations, lookups, calculations, attachments and mobile access.

Case & Request Management

Handle service requests, incidents and cases with queues, assignments and status boards.

Low-Code Apps

Combine workflows, data forms, boards and pages into complete departmental applications.

Integrations

Connect Kissflow to ERP, HRMS, CRM, e-mail and collaboration tools via connectors and REST APIs.

Analytics & Audit Trail

Real-time reports, cycle-time analysis and full audit trails for every request and decision.

Business Outcomes

The results that matter

Faster cycle times

Automated routing, reminders and escalations remove the waiting time between steps.

Full transparency

Requesters and managers see exactly where every item is and who owns the next action.

Built-in compliance

Every approval is time-stamped, role-based and auditable, with no more hunting through e-mails.

IT and business in sync

Business users adapt processes within guardrails that IT defines and governs.

Applications & Use Cases

Start where the value is, then scale

Deploy the applications you need today and add more as your programme matures, all on one platform.

Discuss your use case
  • Purchase Requisition
  • Vendor Onboarding
  • Capex Approval
  • Invoice Approval
  • Employee Onboarding
  • Leave & Travel
  • IT Service Requests
  • Change Requests
  • Contract Approval
  • Quality Deviations
  • Customer Complaints
  • Asset Requests

How We Deliver

Your Kissflow implementation roadmap

  1. 01

    Discover

    Understand goals, processes, systems and compliance obligations; define measurable success criteria.

  2. 02

    Design

    Blueprint the future-state processes, configuration, integrations, data and validation approach.

  3. 03

    Deliver

    Configure, integrate and test in agile sprints, with regular demos and business sign-off.

  4. 04

    Deploy

    Migrate data, train users, validate where required and go live with hyper-care support.

  5. 05

    Optimise

    Measure adoption and KPIs, and continuously improve through managed services.

FAQ

Frequently asked questions

Answers to common questions about Workflow Automation.

What is Kissflow?

Kissflow is a low-code / no-code platform for building workflows, case management systems and business applications. It lets organisations automate processes quickly while IT keeps central governance.

Which processes should we automate first?

Start with high-volume, rule-based processes that cross departments, such as purchase requests, vendor onboarding, invoice approvals and employee onboarding. TBCLTech runs a short discovery to rank processes by value, effort and risk.

How quickly can a workflow go live?

Simple approval workflows can go live in days. Multi-department processes with integrations typically take 3 to 8 weeks, including testing and training.

Can Kissflow integrate with SAP or our HR system?

Yes. Kissflow supports REST APIs, webhooks and connectors. For complex multi-system scenarios we often combine it with Make for orchestration.

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See Kissflow in action

Book a personalised demo tailored to your processes and industry.